Support支持
We're here to help.我们随时为你提供帮助。
Frequently asked常见问题
Where is my data? Everything stays on your device. There are no accounts and no cloud sync. To move your history to another device, use Settings → Export Data and import the file on the other device.我的数据在哪里?一切都保存在你的设备上。没有账户,也没有云端同步。若要把记录迁移到另一台设备,请使用“设置 → 导出数据”,再在另一台设备上导入该文件。
Where does the substance data come from? It's merged from nine sources — TripSit, PsychonautWiki, FDA DailyMed, Erowid, DrugBank, PubChem/Wikidata, drug.community, peer-reviewed literature, and a hand-curated overlay — and bundled in the app. Every field shows its source, and you can reorder which sources you trust first in Settings → Sources.物质数据来自哪里?由九个来源逐字段合并——TripSit、PsychonautWiki、FDA DailyMed、Erowid、DrugBank、PubChem/Wikidata、drug.community、同行评审文献,以及人工校订层——并内置于 App。每个字段都标注来源,你也可在“设置 → 来源”中调整优先信任的顺序。
Is the interaction checker medical advice? No. It shows known interactions to inform you, but should never replace professional medical advice.相互作用检查算医疗建议吗?不算。它显示已知的相互作用以供参考,但绝不应替代专业的医疗意见。
Troubleshooting故障排查
- Live Activity not showing? Check that you've enabled it in Settings and that Background App Refresh is on for Piru.实时活动没有显示?请确认已在“设置”中启用,并为 Piru 开启“后台 App 刷新”。
- Substance data looks outdated? Open Settings → check for a database update (if you've enabled updates).物质数据看起来过时?打开“设置”→ 检查数据库更新(前提是你已启用更新)。
- Hit a crash? Tell us your iOS version and what you were doing when it happened — it helps a lot.遇到崩溃?请告诉我们你的 iOS 版本以及崩溃时正在进行的操作——这对我们排查很有帮助。
Disclaimer免责声明
Piru is a reference and a record, not a doctor. It tells you what is known about a substance, and what you've logged — it can't tell you what is safe for you. Always consult a qualified healthcare professional for medical advice.Piru 是一部参考、一份记录,而非医生。它告诉你某种物质的已知信息,以及你所记录的内容——但无法判断什么对你是安全的。请始终就医疗问题咨询合格的专业医疗人员。